Hi
Well it's my first time dealing with something like this . Everyone I talk to just very helpful .to see how the Process goes have to say it went well they worked with me help me understand what I should do and I like say thank u to you all .
And your boss should buy you all advil.
I was sitting with Joan yes I said her name right what Patience and calm she was on the phone talking to the other person on the other end and as she yawned on the phone.
Merry Christmas 

Tracy J